Your information
Privacy Policy
How Ghaf & Grain expects to collect, use, protect and honour customer information.Draft for legal review · Last updated 3 August 2026Information we collect
We may collect contact details, project location, configuration choices, enquiry notes, consent selections and files you choose to submit.
How information is used
Information is used to review enquiries, prepare quotations, coordinate services, maintain customer records and improve the enquiry experience.
Legal basis and consent
Quotation contact is based on the customer’s requested service and required consent. Marketing requires separate optional consent that may be withdrawn.
Storage and retention
Production records will be stored using access-controlled providers. A formal retention schedule must be approved before launch.
Your rights
The system is structured to support future access, correction, export and deletion requests, subject to applicable UAE law and legitimate retention requirements.
Contact
Privacy questions may be directed to info@ghafandgrain.ae. Final controller details and response procedures require legal approval.